The Instrument Specialist position applies detailed knowledge of laboratory testing and instrument performance activities for certification and delivery; and involves global travel and instrument training.

• Completes mechanical assembly, wiring, computer setup, calibration, testing, and certification of laboratory equipment.

• Promotes potential new instrument sales when with customers and distributors.

• Performs onsite installation, repairs, servicing, and customer training on instruments.

• Participates in international distributor trainings.  Travels as required.  

• Performs inspections and evaluation on incoming and outgoing instrument components, parts and computer automated equipment. 

• Interface with customers and distributors on the phone and in person.  

• Troubleshoot problem areas associated with the systems and offer resolutions.

• Manages assigned research projects and maintains associated technical documentation.

• Participates in design and development of new instruments and upgrades when needed.

• Completes purchase order requisitions to obtain necessary products for customer orders and necessary lab supplies. 

• Implements pertinent Quality System activities according to documented procedures to assure compliance and continuous improvement.

• Participate in best practices for safety relating to this position and those required by the company.

• Good dexterity and hand skills.

• Sharp attention to detail and accuracy.

• Good problem-solving and data analysis skills.

• Self-starter, strong work ethic with the ability to deliver results in a fast-paced environment.

• Strong verbal and written communication skills. 

• Strong organization, facilitation, and project management skills.

• Ability to multi-task and prioritize activities efficiently.

• Ability to foster good team dynamics and collaboration.

• Exhibits a positive and professional demeanor.

• Ability to troubleshoot, with and without schematics, in person and over phone.

• Able to travel domestically and internationally as required, along with obtaining a passport, and possible compliance with a country/airline testing and vaccine requirements.

• Valid driver’s license is required.

Education

• Minimum of an Associate Degree (or on-the-job experience equivalent) and experience with electrical, mechanical, electronic, hands-on and/or computer-related activities.

Physical Requirements

• Working full-time

• Reading/Writing 

• Computer Usage 

• Hearing/Talking 

• Sitting/Standing/Walking

• Climbing/Stooping/Kneeling 

• Pulling/Pushing

• Lifting up to 50 lbs. 

• Repetitive Motion/Dexterity 

• Use of hand and power tools

Working Conditions

• Exposure to chemicals

• Indoor work with environmental controls

• Fast paced environment

• Travel:  25% to 35% annually (international and domestic)

Please reply with resume, references and salary history to:

The Savant Group

Attn: Human Resources

4800 James Savage Rd.

Midland, MI  48642

Email: Jobs@SavantGroup.com

Website:  www.SavantGroup.com