Job Opportunities

Tannas Company/King Refrigeration

Tannas Co. is committed to designing, manufacturing, and servicing the finest laboratory instruments available for characterizing and understanding the properties and behavior of today's fluids and lubricants.  All instruments manufactured by Tannas are laboratory tested and certified prior to delivery to our customers.  On-site installation and customer training is provided with each instrument and is conducted by a Tannas Certified Engineer. Many of our patented instruments are required for meeting international specifications for lubricant testing.

Tannas was founded in 1981 and is a member of The Savant Group of companies.

Customer Service Technician I

Posting Date

Dec. 5, 2018

Job Scope

This exciting and challenging opportunity is for a strong customer service/relations individual that is knowledgeable in the technical arena.  The Service Technician must enjoy fast pace environments by troubleshooting customer request and communicating results in a timely matter.

Job Responsibilities

  • Establishes an in-depth knowledge of the equipment with a strong technical aptitude.
  • Monitors customer contacts each day and answers accordingly.
  • Demonstrates to team, distributors and customers a positive, confident, reliable can-do attitude.
  • Culturally diverse in communicating with international customers.
  • Creating and/or updating manuals and work instructions.

Key Competencies

  • Sharp attention to detail and accuracy
  • Good problem-solving and data analysis skills
  • Self-starter, strong work ethic
  • Strong verbal and written communication skills
  • Strong organization skills
  • Ability to foster good team dynamics and collaboration
  • Mechanical aptitude with strong customer relations

Qualifications

  • Minimum of a 2 year technical degree with equivalent experience is required.
  • Basic knowledge of electrical, mechanical, electronics, computer-related activities is desired.
  • Proficient in Microsoft; Word, Excel and Outlook is required.
  • Ability to troubleshoot, with and without schematics, in person and over the phone

How to Apply

Please reply with resume, references and salary history to:

            The Savant Group

            Attn: Human Resources

            4800 James Savage Rd.

            Midland, MI  48642

            Email: Jobs@SavantGroup.com

            Website:  www.SavantGroup.com